Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the website kryxelonphrixxen.world (the "Website") and any orders you place for products offered by Kryxelonphrixxen ("we", "us", "our"). By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website or place an order.

Our details:
Kryxelonphrixxen
489 Oxford St, London W1C 2AU, United Kingdom
Phone: +44 20 7491 8444
Email: managers@kryxelonphrixxen.world

2. Definitions

In these Terms:

• "Consumer" means an individual acting for purposes that are wholly or mainly outside that individual's trade, business, craft, or profession.
• "Contract" means the contract between you and us for the supply of Products, formed in accordance with section 4.
• "Products" means the goods (including PureViora and any related items) offered for sale on the Website.
• "Order" means your request to purchase Products submitted via the Website or by other agreed means.

3. Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use of the Website. You must not:

• Use the Website in any way that is unlawful, fraudulent, or harmful.
• Attempt to gain unauthorised access to our systems, other users' accounts, or any data not intended for you.
• Transmit viruses, malware, or other harmful code.
• Use automated means (e.g. scrapers, bots) to access or collect data from the Website without our prior consent.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

We reserve the right to suspend or terminate your access to the Website if we reasonably believe you have breached these Terms. The content on the Website (including text, images, and design) is owned by us or our licensors and is protected by intellectual property laws. You may not copy, modify, or distribute it without our written permission, except as permitted by law (e.g. fair use).

4. Orders and formation of the contract

When you submit an Order via the Website, you are making an offer to buy the Products on these Terms. We are not obliged to accept your offer. A Contract is formed when we send you an order confirmation (by email or other means) accepting your Order. If we cannot accept your Order (e.g. due to stock or pricing error), we will inform you and will not charge you, or we will refund any payment already taken.

You are responsible for ensuring that the details you provide (name, address, email, phone) are accurate and complete. We will use these details to process your Order and to contact you in accordance with our Privacy Policy.

5. Products, price, and payment

Product descriptions and images on the Website are for illustration and information. We strive to ensure they are accurate but do not warrant that descriptions, images, or other content are error-free. If you receive a Product that does not match the description, your rights are set out in our Return Policy and in your statutory rights.

Prices displayed on the Website are in British Pounds (GBP) and include VAT where applicable. They do not include delivery charges unless stated (e.g. "free delivery"). Delivery costs will be shown before you confirm your Order. We reserve the right to correct pricing errors. If we discover an error after you have placed an Order, we will inform you and give you the option to confirm at the correct price or cancel and receive a full refund.

Payment is due as indicated at checkout. We accept the payment methods displayed on the Website. Payment processing may be carried out by third-party providers subject to their terms. By providing payment details, you confirm that you are authorised to use them. We do not store full card details on our servers; processing is handled by secure payment providers.

6. Delivery

We will deliver the Products to the address you provide, subject to these Terms and our delivery policy. Estimated delivery times are indicative only and are not guaranteed. We will use reasonable efforts to dispatch Orders within the time indicated (e.g. 1–2 working days). Delivery times depend on the carrier and destination. Risk in the Products passes to you when they are delivered to the address you gave us (or when you or someone you authorise takes physical possession). Ownership passes when we have received full payment for the Products.

If delivery fails because of an error in the address you provided or because you were not available, we may charge you for any redelivery or storage costs in accordance with applicable law. For Consumers, we will not charge such costs where the failure was not your fault.

7. Returns and refunds

Your rights to return Products and receive a refund are set out in our Return Policy. If you are a Consumer in the United Kingdom, you also have statutory rights under the Consumer Rights Act 2015 (and equivalent laws in your jurisdiction), including the right to reject faulty goods and the right to a refund or replacement in certain circumstances. Nothing in these Terms affects your statutory rights.

8. Limitation of liability

We do not exclude or limit our liability where it would be unlawful to do so (e.g. for death or personal injury caused by our negligence, for fraud, or for breach of your statutory rights). Subject to that:

• We shall not be liable for any indirect, consequential, or special loss, or for loss of profit, revenue, data, or goodwill.
• Our total liability to you in respect of any Order or use of the Website shall not exceed the amount you paid for the Products in that Order (or, if the claim does not relate to an Order, a sum equal to £100).

We do not warrant that the Website will be uninterrupted or error-free. We provide the Website and Products on an "as is" basis to the extent permitted by law. The Products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. You should read the product information and, if necessary, consult a healthcare professional before use.

9. Personal data

We process your personal data in accordance with our Privacy Policy and our Cookie Policy. By placing an Order or using the Website, you consent to such processing where consent is required.

10. General

These Terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction, except that if you are a Consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your country of residence. If any part of these Terms is held to be invalid or unenforceable, the remaining parts will continue in effect. No failure or delay by us in exercising any right under these Terms will operate as a waiver. We may amend these Terms from time to time; the "Last updated" date will be revised. Continued use of the Website or placement of Orders after changes constitutes acceptance of the updated Terms. For existing Orders, the Terms in force at the time of the Order apply. You may not assign or transfer your rights under these Terms. We may assign our rights and obligations to another entity (e.g. in a business sale).